What is your return time period?

30 days after the order's ship date.

Do you accept returns for items that have been opened, worn, or tampered with in any way?

Human hair extensions are considered to be a hygienic product by law. We take matters of hygiene and public safety seriously and do not allow opened items to be returned for the safety of all of our customers. Once your package arrives at our warehouse, it will be inspected to ensure the security seals haven't been tampered with. If we find the seals have been tampered with, we will refuse the return at your cost.

Can I return products that are labeled as "Final Sale"?

Items marked as"Final Sale"cannot be returned.

How much does a return label cost?

A $10 fee is deducted from your return for the use of our label. You can avoid this $10 label fee if you make a replacement order due to an incorrect color, or length, or if there was an issue from Bohyme's end.

Do you accept returns for orders outside of the United States?

We do not accept returns for items shipped internationally.

Can I ship my return using my own shipping option?

You may ship the returns back using your own shipping option, however, we recommend that you send your package with tracking and insurance as OriginalRemi.com. is not responsible for any lost or damaged returns. All liability for the return items shipped by the customer's own method is on the customer.

I lost the original packaging. Can I still return the item?

Regrettably, the original packaging is a prerequisite for eligibility in the return process. We appreciate your understanding in adhering to this requirement.